PRIVACY POLICY
Last Updated: 23 August 2026
At ZAIMA Musicals, a brand of Al Yumna Overseas Pvt. Ltd., we respect your privacy and are committed to protecting the personal information of our customers, visitors, dealers, distributors, institutions, and business partners.
This Privacy Policy explains how we collect, use, store, and protect information when you visit zaimamusicals.com, contact us, submit an inquiry, or conduct business with us.
1. Information We Collect
We may collect information such as:
- Name and company/organization name
- Email address and telephone/WhatsApp number
- Billing and shipping address
- Product inquiry and order details
- Payment and transaction-related information
- Information submitted through contact or inquiry forms
- Browser, device, IP address, and website usage information where applicable
We collect only the information reasonably required to process inquiries, orders, provide customer support, improve our services, and meet applicable business or legal requirements.
2. How We Use Your Information
We may use the information collected to:
- Respond to product and business inquiries
- Process and manage orders
- Provide quotations and customer support
- Arrange manufacturing, packaging, shipping, and delivery
- Communicate regarding orders, payments, and shipments
- Handle bulk, institutional, dealership, and export inquiries
- Improve our website, products, and services
- Send promotional or product-related communications where permitted
- Meet legal, accounting, tax, regulatory, and compliance requirements
3. Payment Information
Where online payments are available, payments may be processed through third-party payment service providers.
We do not intentionally store complete debit/credit card details on our website. Payment providers process payment information according to their own security standards and privacy policies.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance user experience.
We may also use analytics or other third-party services to understand website performance. Visitors may control or disable cookies through their browser settings, although some website features may not function properly as a result.
5. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only when reasonably necessary with service providers such as:
- Payment processors
- Courier, logistics, and shipping companies
- Website hosting and technology providers
- Professional advisers and service providers
- Government, regulatory, customs, tax, or law-enforcement authorities when legally required
Such information is shared only to the extent reasonably necessary for providing services, fulfilling orders, or complying with applicable laws.
6. International Orders
For international orders, necessary customer and shipment information may be shared with courier companies, freight forwarders, customs authorities, payment providers, and other parties involved in international delivery and customs clearance.
Customers are responsible for providing accurate information required for shipment and customs documentation.
7. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
8. Third-Party Links
Our website may contain links to other websites or third-party platforms. Al Yumna Overseas Pvt. Ltd. is not responsible for the privacy practices, security, or content of external websites.
Visitors are advised to review the privacy policies of those websites separately.
9. Data Retention
We may retain personal and transaction-related information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal, tax, accounting, and regulatory obligations.
10. Your Choices and Rights
Subject to applicable law, you may contact us to request correction or updating of personal information provided to us.
You may also request to stop receiving promotional communications from us. Certain information may need to be retained where required for legal, regulatory, accounting, transaction, or legitimate business purposes.
11. Changes to This Privacy Policy
Al Yumna Overseas Pvt. Ltd. may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or applicable requirements.
Any revised policy will be published on this page with an updated revision date.
12. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Al Yumna Overseas Pvt. Ltd.
Brand: ZAIMA
Email:
support@alyumna.com
info@alyumna.com
Website:
zaimamusicals.com
alyumna.com
Location: Meerut, Uttar Pradesh, India